Can I cancel my rental?

We have a flexible rental cancellation policy and understand that things do not always go according to plan. Rentals can be cancelled up to 24 hours prior to collection without a cancellation fee applicable. However, if you cancel your rental 0-24 hours prior to collection, you will be liable for a...

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How do I create a ThriftyMiles account?

Creating a ThriftyMiles account online with Thrifty Car Rental takes just six easy steps.

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How do I set my rental preferences?

Setting your MyThrifty  preferences is easy. Follow these steps to access your preference options: Login to your Thrifty account. From the Thrifty dro...

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How old do I need to be in order to rent a car from Thrifty Car Rental?

You are required to be between the ages of 21 and 75 years old and in possession of an unendorsed drivers' license for a minimum of two years to hire a car in South Africa and Namibia. The same applies to foreigners with International Drivers' Licenses.

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I've lost my password, how do I retrieve it?

If you need to reset your MyThrifty password, do the following:

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What are the additional rental costs?

Car hire rates vary according to the category of rental vehicle you select. Additional waiver cover varies from R100-R300 per day depending on the selected vehicle as well as an excess kilometre charge. The rental deposit will also vary according to category, however it is a necessity for all car rental hi...

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What deposit do I need to pay in order to secure my car rental?

When you hire a car online with Thrifty Car Rental, you have two payment options available. Either pay the full rental deposit amount or pay only 50% of the deposit amount and pay the balance upon collection of your rental car. In either ca...

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What is ThriftyMiles?

ThriftyMiles is Thrifty's customer loyalty programme. When you join the ThriftyMiles programme you can enjoy the following benefits: Each reservation you make will earn you ThriftyMiles (rewards points) which can be redeemed on future reservations. You can set personal account preferences. ...

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What payment methods do you accept?

We accept all major credit cards for vehicle rental in South Africa - American Express, Master Card, Visa and Diners Club cards. We also accept Cheque and Debit cards, but unfortunately, we do not accept cash.

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What procedure must I follow if I have an accident with my Thrifty rental vehicle?

In the unfortunate event of an accident in your hired car, follow the below steps: Remain calm and call for assistance for any injured persons. Do not leave the scene of the accident. Do not admit liability Take down all details for other parties / driver(s) / witnesses i...

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What type of driver's license do I need?

For vehicle category Groups A to Y a code EB driver's license is required, except for Group W for which a PDP license is required. International driver's licenses will be accepted as long as the holder is over the age of 21 and has had a valid unendorsed license for a minimum of 2 years.

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What vehicles are available for me to hire?

Thrifty prides itself on a wide variety of vehicles in our fleet available for rental for every budget. To view the categories of vehicles available, click on "Vehicles" on the main Menu toolbar of any page on the website.

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Where can I rent a Thrifty car?

Thrifty Car Rental branches are conveniently located throughout South Africa's major cities and airports as well as in Namibia. You can find us at O.R. Tambo International Airport (Johannesburg), Cape Town International Airport, King Shaka Ai...

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Where is Thrifty Car Rental located?

Thrifty Car Rental branches can be found at all major airports and city centres throughout South Africa, as well as Windhoek in Namibia. To locate a branch nearest to you, click on "Branches" in the main menu on our website.

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Why ask my flight information when making a car rental booking?

As car hire and flight bookings are closely linked, we ask that you provide us with your flight number so that we are aware of and up to date with your flight's arrival time and any delays which may occur. In the event of a delay in your flight, we then know to keep your reservation until the delayed time,...

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What Is A Sponsored Booking?

A sponsored rental is available to south African customers should the primary driver of the vehicle not have a valid credit card in their name. The option is also available to businesses who require a rental for staff members on the company credit card.

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How long does it take for me to receive back my deposit?

If you are a local customer and have recently booked your Thrifty Car Rental with us, please allow up to 4-7 working days, upon the return of your vehicle, for your deposit to reflect back into your account. ...

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Southern African Vehicle Rental and Leasing Association

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Contact Information

South Africa Tel: +27 (0)11 230 5000

Namibia Tel: +27 (0)11 230 5000

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