Thrifty Car Rental understands the importance of cleanliness and hygiene practices during the COVID-19 pandemic. It is of utmost importance that both our customers and employees are safeguarded to the best of our ability at all times. We have therefore ensured the following measures are in place with immediate effect.

Branches Operating

Please note that trading hours may have changed temporarily and that we are keeping trading hours up-to-date under branch information on the website, but also kindly contact our Call Centre on +27 (0)11 230 5100 to reconfirm. These following branches are open for business. Please note the alternative locations of the branches not operating yet.

  Open Temporarily Closed Alternative Location
       
Western Cape Cape Town International Airport    
  Cape Town Depot    
  Green Point, Cape Town City    
  Milnerton (Nissan Dealership) (7 Masson Rd)    
    Somerset-West Cape Town International Airport (29km)
    George Airport George Depot (1km)
       
Eastern Cape East London Airport    
  East London Depot    
  Mthatha Airport    
    Port-Elizabeth Airport Port-Elizabeth Depot, Heugh Road (1km)
  Port-Elizabeth Depot, Heugh Road    
       
Kwa-Zulu Natal King Shaka International Airport    
  King Shaka Depot    
  Durban City    
    Richards Bay Airport King Shaka Airport (151km)
       
Free State Bloemfontein Airport    
       
Gauteng OR Tambo Airport - Rental Office (Ground Floor)    
    OR Tambo Airport - Corporate Rentals (Level 1) OR Tambo Airport - Rental Office (Ground Floor)
  Pomona - Depot    
  Pomona - Corporate Rentals    
    Midrand Sandton Depot (16.5km) / Centurion (21km)
  Sandton    
  Sandton Depot (102A Abertyn Ave)    
  Randburg    
  Centurion    
  Hatfield, Pretoria    
  Lanseria    
       
Mpumalanga Nelspruit Airport    
       
Namibia Windhoek City (Klein Windhoek)    
    Hosea Kutako International Airport Windhoek City (Klein Windhoek) (45km)

Measures in place at all operating locations

  • All operating branches have been disinfected and will be disinfected regularly.
  • Workspaces and items such as pens, credit card machines & printers etc. are disinfected after each transaction.
  • All staff will be wearing material face masks to prevent the potential spread of the virus.
  • Customers are to wear material face masks to minimise the risk of infection.
  • For the safety of both our customers and employees, temperature testing/screenings will be conducted.
  • Hand sanitisers will be provided at entry points for customers and are readily available for our employees. Customers are to sanitize before entering the location.
  • For your safety, kindly ensure that you maintain the required social distancing of 1.5m.
  • We will be limiting the number of clients we will be attending at all times.

Disinfecting Vehicles

For your peace of mind and safety, Thrifty Car Rental ensures that every vehicle is disinfected at depot level and will be disinfected again prior to collection.

What we disinfect:

  • Keys
  • Steering wheel
  • Gear lever
  • Centre console/dashboard
  • AC vents
  • Seatbelts & buckles
  • Interior & exterior door handles
  • Bonnet area
  • Front, rear & carpet area
  • Handbrake
  • All vehicle controls, window controls, indicators etc.
  • Boot lock & inner area
  • Rearview mirror
  • Sun visors

Our People

As we value the safety of our clients and employees, Thrifty Car Rental has formed a COVID-19 Compliance Team. This is to ensure that all our operating locations and vehicles rented are compliant in terms of Health and Safety procedures.

  • We will be operating with a limited staff compliment to ensure we minimise the spread.
  • We will conduct basic training with employees via virtual conferencing on how to interact safely with clients & employees.
  • Branches are supplied with various awareness COVID-19 posters which are displayed.
  • Social distancing is in encouraged and we discourage any physical interaction. Handshaking is not permitted and we now elbow greet.
  • Staff are encouraged to sanitise frequently.
  • No fabric towels are permitted, only paper towels allowed.
  • All employees & customers must undergo temperature testing.
  • All biometric facilities are now COVID-19 proofed. This means that the device is sanitised before and after each use.
  • All employees are encouraged to stay at home if they are not feeling well.

We are facing an unprecedented time as the global COVID-19 pandemic is affecting everyone and our traditional way of life. We would like to thank you for your continued support during these difficult times.

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Southern African Vehicle Rental and Leasing Association


asata logoMember of ASATA (Association of South African Travel Agents)

Contact Information

South Africa Tel: +27 (0)11 230 5000

Namibia Tel: +27 (0)11 230 5000

Log a reservation request: rez@thrifty.co.za

Log a query, compliment or complaint: helpdesk.thrifty.co.za

 

Thrifty Partner

City Lodge hotel group

 

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